Tag Archives: IT

IT And The Changing Nature of Business Urgency

[My post in FierceCIO, April 27, 2015]

There was a time when IT responsiveness was measured in business days for certain requests, and in hours for more “business critical,” truly urgent tasks, in which the business were at risk. For most IT departments, almost every request today comes as urgent or top priority. Why is this?  Read more…

Plan an Internet of Things Architecture in the Data Center

[Some of my comments have been included in TechTarget’s SearchDataCenter post on IoT by Alan R. Earls, December 2, 2014.  Earl’s article is also included in Modern Infrastructure: Internet of Things coming to an infrastructure near you]

The rapid development of IoT poses certain threats to the data center, like chaos and added storage demands. How do you plan for such a surge of new technology?  Read more…

Proactive Network Management: The Basics

[My post in Network Computing, November 7, 2014Information Week, Promethean Data Solutions IT Weekly Newsletter, November 17, 2014]

Bandwidth spikes, sluggish websites, and slow backups are just some of the unexpected problems that IT pros fear. Don’t wait for disaster to strike.  Read more…

WYOD = The Next Big IT Department Headache?

[My post in The daily Network Monitor, October 27, 2014]

Over the past few years, organizations have been forced to deal with the rapid rise of BYOD, which created a number of IT problems as more and more employees began bringing in their own devices to the workplace. Today, there is a new trend IT departments are preparing to deal with that could be more troublesome than its predecessor: Wear Your Own Device (WYOD). With the number of wearable devices steadily increasing, from Google Glass to Apple watches, it’s only a matter of time before we see a proliferation of wearables in the enterprise.  Read more…

With Apple Watch, Will WYOD Wear Out Its Welcome With IT?

[My post in Wired magazine, Innovation Insights, September 25, 2014]

If you thought that Bring Your Own Device (BYOD) was the biggest source of IT department headaches, then think again. There is a new trend IT departments are preparing to deal with that could be more troublesome than its predecessor and that is Wear Your Own Device (WYOD).   Read more…

Marketing and IT — A Flourishing Partnership

CIOsynergy in Boston in August was a lively affair.  Along with a stellar keynote by John McAfee on the security dangers of mobile devices (your phone has likely been spying on you) and an introduction to ThingWorx, who provide a development platform for the Internet of Things, we had a diverse panel of CIOs to talk about the direction of enterprise IT, our successes and failures.  I was one of the panelists, joined by colleagues from Deloitte, NutriSavings, Loomis, Sayles and Co., East Boston Savings Bank and Boston Scientific.  Our moderator was Scott Shuster (formerly of ABC News, producer of NPR’s “All Things Considered”, Consulting Editor for McGraw-Hill and Business Week, to name a few of his accomplishments).

Scott asked me to comment on the recent spate of articles on the tension between IT and Marketing departments.  Forbes, for example, in its August 6, 2014, issue had an article on “How to avoid a CMO vs. CIO war”.  My take on this is: foolishness! Continue reading

Is IT Really A Cost Center?

[My post in the Ipswitch File Transfer blog All Things Manged File Transfer, May 20, 2014]

At a recent May CIOboston event by CIOsynergy,  I met two folks from Apprenda: Chris Gaun, Senior Product Marketing Manager, and Dave Cohn who heads Northeast Sales for the company.  Apprenda is a ‘Private Platform as a Service’ company that sponsored the event with Microsoft. Both made the remark that IT needs to transition from being a cost center to being a profit center and do so by developing more customer-facing software for the business. Continue reading

IT As A Trusted Business Advisor

I was a panelist at CIOboston, a CIOsynergy event sponsored by Microsoft and Apprenda. My co-panelists were Steven Snyder, CIO at Massachusetts Convention Center Authority and Duane Dumont, VP IT at NxStage Medical. We were to take a ‘tell all’ position on where we saw IT headed. Ty Harmon of 2THEEDGE, ex-Gartner, was our able moderator. We hit the ground running with active audience participation from the start.

A key theme that evolved for our panel was that for IT to be effective, IT’s role must evolve to that of “trusted advisor” to the business – and not just in matters related to technology. Continue reading